In total there are 40 participants and majority of them came from Hong Kong. Superb training sessions conducted by Keith Ngai while me and Alvin are his assistant trainer. Glad to see the participant enjoy learning what is Search Engine Optimization (SEO) in the simplest explanation, how to create their own landing page, Facebook page and so much more. Although this topic is new is some participants, learning still can be so fun because of many different activities and games involved. During hands-on practical sessions, three of us personally guide and assist participant to ensure all participants able to follow the practical steps.
Last week, I bought a product from Lazada. Upon receiving it, I realized that the product is not working. Thus, I decided to return it. After checking on Lazada’s return process and policy, I submitted my request to return and one of the option I pickup is “Collectco”. I have no clue about it. All I know is I can conveniently drop the product to the nearest selected collection points which is Caring Pharmacy inside Sunway Velocity, which is just 5 min walking distance from my office, Sunway Velocity Designer Office.
Providing many collection point is indeed this is a brilliant idea. This convenience helps to speed up return process and as a result improve the service in a e-Commerce business.
To read more you can check out this article.