Resume

Biodata
Gender : Male
Race : Chinese
Age : 34
Nationality : Malaysian
Education
Qualification : Bachelor Degree (with Honours) – Recognized by JPA
Field : Information Technology
Grade : 2nd Class Lower
Graduation Date : 8 Mar 2002
Employment History
Kajang Prima, Selangor
Trainer (Mar 2015 – present)

Brief Job Description

  1. Identify training needs and provide solutions that could bridge the competency gap.
  2. Design and develop training programme that in line with company goals and objectives.
  3. Conduct classroom training.
TPM, Bukit Jalil, KL
QC Manager (Dec 2012 – Jan 2015)

Brief Job Description

  1. Create monthly IT Resource Utilization report to top management (CTO and CEO).
  2. Manage Product Management department.
  3. Ensure product gets certified, especially Terminal Quality Management (TQM).
  4. Handles software and product documentation, example user manual/guide, sequence/process flow diagram, matrix diagram.
  5. Ensure proper source control and software repositories backup and replicated for all the regions (Malaysia, Thailand, Philipinnes and Wuhan).
  6. Plan and coordinate training for Level 1 and Level 2 Support.
  7. Maintain maintenance agreement.
Jalan Melaka, KL
Software Executives (Aug 2008 – Dec 2012)

Brief Job Description

  1. Enhance existing modules.
  2. On-site system support (both locally and outstation).
  3. Investigate problems log and reply to customer.
  4. Fix system bugs.
Jalan Pinang, KL
System Developer (Jan 2008 – Aug 2008)

Brief Job Description

  1. Develop and code application systems.
  2. Undertake comprehensive unit and integrated testing.
  3. Ensure proper and complete UAT sign off on business applications.
Jalan Sultan Ismail, KL
Web Developer (Jun 2007 – Jan 2008)

Brief Job Description

  1. Design, develop and maintain web application.
Bukit Damansara, KL
IT Executive (Jul 2005 – Feb 2007)

Brief Job Description

  1. Design, develop and maintain intranet, corporate website and intranet application (eLeve System).
  2. Provide technical support and consultancy to end users.
  3. IT administration work.
  4. Assist IT Manager in carrying out successful implementation and project management of all IT projects.
  5. Perform backup and restoration for 3 servers.
Puchong, Selangor
IT Executive (Oct 2003 – Jul 2005)

Brief Job Description

  1. Design, develop and maintain multiple intranet web applications – inventory system, desk order (production) system and recruitment system.
  2. Troubleshoot 20 computers.
  3. Maintain networking.
Additional Info
Own Transport? : Yes – car
Availability : N/A
References
Reference 1 Reference 2 Reference 3
Name Heng Tang Guan Westley Tay Khu
Company GuocoLand (M) Berhad Asli Mechanical Sdn. Bhd. BCS Information Systems
Designation IT Manager Sales Manager Manager
Relationship Former Superior Former Superior Former Superior